Patient-centred care is at the heart of everything we do at Kemp Care Network. We are honoured to walk alongside individuals and families during some of life’s most tender moments, including end of life. Respecting each person’s dignity, values, relationships, and lived experience guides how we provide hospice and palliative care.
We recognize that every person comes to us shaped by unique cultural, social, spiritual, and personal experiences. To truly meet people where they are, we are committed to embedding equity, diversity, inclusion, and belonging into how we care for those we serve, support our staff and volunteers, and engage with our community.
We are currently in Year 2 of our EDIB journey. Building on a foundation of listening and learning, this work is now more intentionally integrated into our strategic priorities.
In Year 2, our focus includes:
Deepening equitable, patient-centred care and inclusive environments, ensuring care is responsive to diverse identities, beliefs, and lived experiences, and that all who enter our hospice feel respected and valued.
Expanding education, shared language, and accessible resources to support culturally responsive and compassionate care.
Deepening engagement with community voices, including Indigenous perspectives, to guide trust-building and continuous improvement.
Embedding EDIB into policies, communication, and everyday practices, so that kindness, respect, and inclusion are consistently reflected across the organization.
We recognize that inequities exist within healthcare and can shape how people experience care. EDIB at Kemp Care Network is an ongoing journey, guided by humility, compassion, and sustained commitment, so that equity, inclusion, and belonging are increasingly felt by both those we serve and those who care for them. We welcome feedback and conversation as we continue to learn and grow in partnership with our community.